Donny and Austin arrived even before promised time. Their friendliness and courtesy were greatly appreciated. They identified the problem right away. My unit needed a new motor and they picked up the motor and promptly fixed the problem. The did take the time to stay after to make sure it worked. I applaud these two young men on their ability to give great customer service.
Blocker heating and cooling is the BEST HVAC company out there, and I would recommend them to anyone! Richard will actually take the time to explain to you, in detail, the service you are receiving. And will weigh out your options, without being pushy or bias! I will now always call them whenever I have problems with my HVAC system!! A++
We called Richard on a Friday for the first time because our old downstairs heating unit seemed to quit. He came out, got our unit working almost instantly, and charged a fair price. We briefly discussed the cost of replacing the unit (including pros and cons of various unit types), and he promised to get us a quote at the start of the next week. He checked in with us on Sunday to see if things were still working, and he dropped in to get us running once more. Over the next week, we got a quote on a new unit, worked out financing, and then had it installed. Service has been wonderful with Richard - truly top quality! I don't see us using anyone else, and we already plan on service and eventual replacement of our upstairs unit with him.
We just moved to Mt Juliet from Florida and wanted to have our system and fireplace checked, as well as entered into a contract to have a service visit twice per year. Richard got on it quickly, discovered our main unit outside had never had its intake cleaned. What a mess. Now it looks like new! He also cleaned our fireplace, got it running, and showed us how to use it. We look forward to their next maintenance visit in the spring. I highly recommend this company.
Richard and his team are great. They are very friendly, professional and they get the job done. Don't look anywhere else, he is my go to for any A/C issues. Highly Recommended.
Our ac unit was blowing air but it wasn't cold. Called, he came out the same day, fixed the problem, and was very fairly priced. Also check it all over for the winter. So we will be seeing him again in the spring for regular maintenance!
These guys were amazing! They respond quickly and are as nice as can be. They don't try to sell you something super pricey and waste ur time and money. They give sound advice and truly care about what's best for the customer.
Totally agree with all the 5 Star reviews! We called on a Friday evening after normal business hours on a holiday weekend. Mr Blocker answered on second ring and was able to recall work he completed over two years ago remembering where we lived. He arrived on time the next morning, quickly diagnosed the problem, located and got the replacement part needed. Within an hour of his return, we were cool as cucumbers on a very hot day. Agree with the customer who said "this is how companies should run." Very reassuring that Nashville has an HVAC company that is easily accessible and provides exceptional service at reasonable rates by friendly, professional experts. I wish there was a gold bar that I could select instead of a star rating. This is the standard all companies should strive to achieve!
I contacted Blocker Heating and Cooling after another individual/company did an extremely poor job moving our HVAC from a vertical position to a hanging horizontal position so we could fit in a wet bar kitchenette beneath it in a garage conversion to a master studio suit. Richard returned my inquiry promptly and scheduled to come out and examine the unit within a short time of inquiry. He gave me a price to fix the unit and neither of us realized the number of issues it would need to fix it. As a result of the initial installers numerous errors, Richard's team had to come back three different times to trouble shoot different parts of the unit once they fixed one or two and then discovered additional problems once the first ones were solved. There was a point when Richard knew he was probably losing money on the job but he followed through and honored his word and got it fixed. The A/C is now working great and I have nothing put positive things about the way Richard conducted himself and his business. I would not hesitate to recommend him and he's earned all five stars plus a sixth if I could give it.
Richard Blocker went way above and beyond to get our air conditioning working on one of the hottest days of the year. He made a total of 3 trips to the house in one day (due to bizarre circumstances, not to anything he did wrong) and never charged us for the extra trips. The last trip was at 8:30 at night during a thunderstorm. He came back with a shop vac to help me with a water issue. I never expected him to come back during the storm, but he did! I would give him my business any day!
Blocker was the most timely HVAC service I've worked with yet. Willing to go the extra mile to make sure your job is done ASAP.
Blocker Heating and Cooling services our four Pilates studios. They are honest, work with our schedule, and are always on time. We had a blower motor go out last Saturday, and Richard stayed until 1:00 AM to make sure the studio was ready to go for classes the next day. Their prices are very reasonable. Highly recommend!
Great, friendly, affordable, professional service!! Twice now I've had to call on Mr. Blocker to keep my A/C & Heater running. I can't recall the name of the first thing he fixed. But, the second one was a capacitor. Both times he charged a reasonable price and was more than happy to walk me through exactly what he was doing / fixing. He is friendly and professional, and I wish him lots of future success! He is a cut above! Also, he was friendly towards our ten year old mutt / dog. And, anyone that is friendly with my dog is alright by me! Thank you Mr. Richard Blocker! You are the real deal!
P.S. 2019 update. There is a young man now working with the company. I believe his name is Tucker. He is friendly, professional, and walks you through exactly the work he's performing. He is a great addition to the Blocker team!
Their company is exceptional and provided professional service. Tucker and Jackson where great to work with and would highly recommend them. A++++
We found on Angie's List and called on Sat. evening. He came the next morning. He was friendly, efficient and was a great price. Totally satisfied.
Blocker Heating & Cooling by far has been the best HVAC company I have had the pleasure to work with. Richard was quick to respond to my request for service. He and his tech arrived earlier than the scheduled appointment. They solved the issue quickly and charged a very fair price. I would recommend Blocker Heating & Cooling to anyone who wants quality service for a fair price. Thank You Richard
They showed up quickly and solved our problem in less time than they estimated. Will not hesitate to use them again when we have an HVAC need.
Blocker Heating & Cooling did a fantastic job for me. They answered when I called and were able to get to my house the same day to diagnose the problem. They also gave me updates as to when they would be at my house and got there when they said they would. I had been dealing with another company through a warranty claim and they kept telling me the part wouldn't be here for a week. Richard got on the phone the same day I called him and had the part installed the next morning. Heat in working just in time for the very cold weather to return. They were very friendly and great to talk with. I will be recommending Blocker to all my friends and real estate clients.
No need to look for anyone else. They answer your call promptly. Blocker Heating and Air has always been available to come to my house the same day I call. They are fair and explain the problem to you and suggest what is best for your budget and the life of your HVAC. I have been using them for a year and 1/2 and would never go with anyone else. I appreciate their business and always being available when you need them the most. Thank you!!!! Diane
Awesome experience with Blocker Heating and Cooling. We called 3 other hvac companies to inspect our heat pump. 1st one came out earlier than the their appt (2 hrs earlier) and we were not home. My husband rushed home once we knew tech was there and tech had already started on our unit and by the time was done it was no longer working. Guy said he would give us an estimate to fix it but never did...I even called company to find out where it was and said he had just been very busy. NEXT two companies set appointments to find out they didn't come to our area (next county over)...but failed to call us back to tell us they were not coming. So 4th company was Blocker...1st day Richard called to say he would be about 30 minutes late----he was but he called early to let us know. Very professional, explained everything. Part ordered for unit--they messaged me to let me know when part would be in. 2nd appointment set for repair--Tucker was on time for appt. Fixed it, cleaned up around unit. Stopped to talk to all of us.Made sure everything was working well before he left. I cannot express how professional both gentlemen were. Very thankful to have been recommended Blocker Heating and Cooling in Mt. Juliet TN and very thankful they came out to rural Cannon County to fix our unit. I will definitely recommend them to my real estate clients too!